Are you looking for a part time job? Do you just want some hours during the day? Do you not want to work weekends? Do you like to talk to people on the phone?
If you answered Yes to any of these questions then our Customer Service Representative Position may be for you.
What we expect from our Customer Service Representative:
- A fun, friendly person who genuinely enjoys talking to and helping other people.
- Someone who wants to answer phones, who can remain calm even when things are hectic
- Excellent attention to detail. You will be taking down information from patients and making sure that it is recorded accurately is extremely important
- Ability to answer questions and guide our patients. You will be the first point of contact into our company so we need you to be upbeat, friendly and answer all of the questions the patient may have
- The ability to handle multiple phone calls at once and being able to direct them as necessary
- Professionalism. While we like to have fun it is important to remember that we are dealing with patients who are in pain and therefore must maintain professionalism at all times
- Punctuality. Being on time and showing up for a shift is a must. We are a small company so you are the only person doing your job
- Someone who wants to be a part of a team. We all work together to make the patient healthy and happy so having someone who is a team player is very important in this role.
- Compassion and respect. The person who succeeds in this role has compassion and listens.
What you can expect from Total Performance:
- Training and guidance. Whether this is your first job in healthcare or you have had multiple, we will teach what you will need to be successful at Total Performance. We will make sure that you have the knowledge to be successful at your position.
- Flexibility: We will work with your schedule!
- Growth track: Whether you want to eventually move to full time, management or a different part of our company we have the growth path to get you there.
- Fun! They say laughter is the best medicine and we certainly test that theory. Come join our team so you can make money, can experience and have some fun!
FAQs
Do you offer flexible schedules?
Yes! We like to work with our employees to ensure a good work/life balance.
How do you apply?
Click the button above or you can email your resume to linda@totalperformancept.com
Will you be expanding?
Yes! We are always looking for opportunities to expand. Our motto is responsible growth, it is more important that we maintain excellent quality of care then it is that we expland.
Will I be able to get the days off I requested?
Yes! All of our employees have a team approach to their thinking so we all work together to make sure you get the time off you deserve.
Are there yearly reviews?
Yes! We want to make sure our rock star employees are rewarded for a job well done and we want to make sure that we stay up on to date on your goals and growth path. Therefore we give all of our employees yearly reviews.
Is there room for advancement?
Yes! You are coming in on the ground floor of a developing company. We have new opportunities emerging all the time as we continue to grow – from the front desk to the therapists – there is opportunity for growth everywhere! All you have to do is decide!
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