HIPAA-Compliant Privacy Policy for Total Performance Physical Therapy
Effective Date: April 2, 2025
Introduction
Total Performance Physical Therapy (“TPPT,” “we,” “us,” or “our”) is dedicated to protecting your privacy and ensuring compliance with the Health Insurance Portability and Accountability Act (HIPAA). This Privacy Policy describes in detail how your protected health information (PHI) and personally identifiable information (PII) are collected, used, disclosed, and safeguarded by us.
Protected Health Information (PHI)
PHI includes any information related to your physical or mental health, healthcare services provided, and payments for those services that can be used to identify you individually.
Information We Collect:
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Names, addresses, telephone numbers, email addresses
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Date of birth, medical history, physical conditions, diagnoses, treatments provided
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Insurance information, billing and payment records
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Information from healthcare providers and referrals
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Appointment details
Use and Disclosure of PHI
Your PHI may be used and disclosed for:
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Treatment: To provide, coordinate, or manage your physical therapy care and related services, including consultations with other healthcare providers involved in your care.
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Payment: To bill and collect payment for services, coordinate benefits with insurance providers, and manage claims processing.
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Healthcare Operations: For administrative, financial, legal, quality assurance, accreditation, and improvement activities necessary for the proper functioning of TPPT.
Permitted and Required Uses Without Authorization
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Public Health Activities: Reporting diseases or injuries to public health authorities.
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Legal Proceedings: Responding to court orders, subpoenas, or lawful processes.
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Law Enforcement: Assisting in investigations or to prevent imminent harm.
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Health Oversight: For audits, investigations, inspections, and licensing purposes.
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Workers’ Compensation: Compliance with workers’ compensation laws.
Your Rights Under HIPAA
You have the right to:
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Access: Request access to your PHI maintained by TPPT.
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Amendment: Request amendments to your PHI if inaccurate or incomplete.
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Accounting of Disclosures: Obtain an accounting of certain disclosures of your PHI made by us.
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Restrictions: Request restrictions on certain uses or disclosures of your PHI.
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Confidential Communications: Request that we communicate with you about your PHI by alternative means or at alternative locations.
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Copy of Notice: Obtain a paper copy of this Privacy Policy upon request.
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Breach Notification: Be notified in case of any breach involving your PHI.
Authorization for Other Uses
Uses and disclosures not outlined in this policy require your written authorization, which you may revoke at any time, provided the revocation is in writing.
Data Security
We maintain rigorous safeguards to protect your PHI, including physical, administrative, and technical security measures consistent with HIPAA standards.
Use of Electronic Communications
We may use electronic communications (email, SMS) for appointment reminders and healthcare information. We implement secure, encrypted platforms to safeguard PHI in all electronic communications.
Cookies and Website Use
Our website may use cookies to improve functionality and user experience. You can control cookie settings via your browser. No PHI is collected via cookies.
Changes to This Privacy Policy
We reserve the right to revise this Privacy Policy. Changes will be posted prominently on our website and available in our clinics.
Complaints
If you believe your privacy rights have been violated, please contact us immediately at the details below. You also have the right to file a complaint directly with the Office for Civil Rights (OCR).
Contact Information
Total Performance Physical Therapy
401 Horsham Road, Suite #201
Horsham, PA 19044
Phone: 215-997-9898
Email: [email protected]
Office for Civil Rights:
U.S. Department of Health & Human Services
200 Independence Avenue, S.W.
Washington, D.C. 20201
Phone: 1-877-696-6775
Website: www.hhs.gov/ocr/privacy
By receiving care or services from TPPT or using our website, you acknowledge your acceptance of this Privacy Policy.